SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of popularchoicezone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of popularchoicezone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These little pillows are just darling! My dog and I often find ourselves in a cuddle battle over them – he usually wins! They're incredibly soft and cuddly, and I've even purchased a few more in different colors. They add a playful charm to my home decor while providing a comfortable spot to relax. A definite hit in my household!
I'm absolutely thrilled with this heart-shaped pillow! It's incredibly soft and cozy, just like snuggling a cloud. The quality is top-notch; you can feel it as soon as you touch it. The stuffing is just right – not too firm, not too soft. And the color matches the picture perfectly, adding a delightful pop to my decor. It's slightly larger than I anticipated, but that's a pleasant surprise because it's just the right size for hugging or resting on. Overall, I couldn't be happier with this purchase!
I placed this heart pillow at the bottom of my bed, and it instantly elevated the entire look! Not only is it super soft, but it also looks fantastic. I highly recommend it for its quality, shape, and overall coziness.
Sooo soft! Love it!
Let me start by saying, I adore this pink heart pillow! It's the epitome of cuteness and adds a touch of girlish charm to my bed and room decor. Pink lovers, rejoice – this pillow is a dream come true! The shade of pink is soft and lovely, exactly what I was hoping for. Plus, it's incredibly soft to the touch, making it irresistible to cuddle with. It's become a favorite part of my room, and I couldn't be more satisfied with how it complements my space.
It was actually exactly what I ordered and the right size thanks
This pillow is very soft and high quality
It was so soft and fluffy
Talk about softness overload! This heart-shaped pillow is incredibly plush, making it an absolute delight to snuggle with. While the color may be slightly different from what I expected due to lighting, it's still a lovely shade of pink that adds warmth to my decor. A charming addition to any couch or bed, this pillow is sure to be a hit with anyone who loves a cozy touch.
This heart-shaped pillow is incredibly soft and plush, thanks to its rabbit fur material. While I wish I had paid closer attention to the description regarding the fur type, I must admit it looks and feels luxurious. There's been no shedding noticed, and it adds a touch of elegance to my Valentine's Day decor. Despite my initial reservations, I can't deny that it's a beautiful addition to my home.
Seeing the joy on my girlfriend's face when she received this heart pillow made my day! It's a simple yet thoughtful gift that she absolutely adores. 10/10!
This little heart pillow stole my heart! It's small yet beautiful, adding a lovely accent to my decor.
Bright, cheery, and oh-so-soft – this heart pillow is everything I could ask for! It pairs perfectly with my smaller red heart pillow, adding a pop of color and comfort to any room. I'm thrilled with this purchase!
Product as expected
Cute pillow. Perfect for decoration